by Mardochee Carries | Jul 21, 2026 | Reviews & Reputation
Short answer: reply within a day or two, stay calm, acknowledge the problem, avoid arguing, and move the conversation offline. Your reply is not written for the angry customer — it is written for the next fifty people who read it. Every contractor gets a bad review...
by Mardochee Carries | Jul 21, 2026 | Reviews & Reputation
Short answer: ask every satisfied customer in person the moment the job is done, then send a one-tap review link by text before you leave. Never buy reviews, never offer discounts for them, and reply to every one you get. Most contractors do excellent work and have...
